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Social Engineering

What is a mole account, and how do you stay safe from one?

A mole account is a fake online identity used to deceive, steal information, damage reputation or commit fraud anonymously. Learn what they are used for and six ways to protect yourself.

Mole Account awareness poster showing a fake social media profile stamped FAKE alongside six prevention measures.

Fake identity. Real damage. Do not be blinded — stay alert, stay safe.

What is a mole account?

A mole account is a fake or fake-looking account created to deceive, steal information, harm reputation, spread propaganda or commit fraud anonymously. It is a deceptive online identity used to gain trust, collect sensitive information, manipulate people, damage reputation, or carry out illegal activities.

What mole accounts are used for

  • Impersonation and identity theft
  • Scams and financial fraud
  • Spreading misinformation and hate
  • Phishing and data collection
  • Stalking, harassment and blackmailing

Prevention: how to stay safe

Step by step

  1. 1

    Verify before you trust

    Always verify the identity of people online before sharing any information.

  2. 2

    Keep personal information private

    Do not share personal details, photos, documents or your location online.

  3. 3

    Use strong privacy settings

    Adjust privacy settings on social media to limit who can see and contact you.

  4. 4

    Report suspicious accounts

    Report and block fake or suspicious accounts immediately.

  5. 5

    Enable two-factor authentication

    Add an extra layer of security to protect your accounts.

  6. 6

    Be aware, be alert

    Think before you accept, click or share. Awareness is your best defence.

Report cyber crime

Call the national helpline or file a report online. The first few hours matter most.

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