Lost money to cyber fraud? RBI's new rules offer compensation of up to ₹25,000

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Lost money to cyber fraud? RBI's new rules offer compensation of up to ₹25,000

LivemintKirti Jha1 min readJun 25, 2026, 10:27 AM

Customers who lose money in digital banking frauds will get stronger protection under the RBI's revised framework from January 2027. The new rules shift the burden of proof to banks, introduce compensation for small-value frauds and impose stricter complaint-…

The Reserve Bank of India (RBI) has tightened customer protection norms for digital banking frauds, requiring banks to prove customer negligence in disputed transactions and introducing a compensatio…

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